DISA
Ft Meade, MD    United States

02/2011 - Present
Hours per week: 40
Series: 0391 Pay Plan: GS

Telecommunication Spec (This is a federal job)

Supervisor: alan Johnson (301-225-3640)
Okay to contact this Supervisor: Contact me first

Telecommunication Spec
Follow and Implement policies and procedures regarding IT planning, installation, operation, and modification of all locally installed network hardware and software. Monitor Cisco routers and switches under normal operating conditions and coordinate end-user requirements and monitor network operations and performance objectives at the local and enterprise level. Monitor the ongoing operations of complex network environment with a large number of users and ensure corrective action, administration, and troubleshooting to restore operational service is accomplished. Perform daily assignments related to project execution, systems monitoring, and/or coordinating IT systems analysis related to network operations and systems life cycle functions.Serves as a senior telecommunication specialist, operating, maintaining and restoring
communication links, data communications circuits, and networks supporting strategic
military command DCC Coordinating with outside and inside agencies for devices and circuit impacts requests and
implementing new devices and upgrades to include servers, computers, routers, hubs, firewalls, switches, software, and internet service connections connectivity through proper methods established
Troubleshooting various network problems resolve difficult
and complex telecommunications problems and personnel issues. networks with communications Transport control expertise data and information in support of
backbone operations monitor circuit mapping through routers switches and other network application

USDA
Washington, DC    United States

08/2010 - 02/2011
Hours per week: 40
Pay Plan: Other

IT Spec(Network ) (This is a federal job)

Information Technology Network Specialist in the Technical Services Branch, with primary
responsibility configuration, operation, and support of Network and support of Wide Area Network (WAN) and LAN, configuration, operation and provide support wiring plant and switch configuration portions
installing, configuring, troubleshooting, and upgrading telecommunication hardware and software.
Provides second level support directly to customers, especially those customers experiencing outages Manage and support the LAN/WAN area network by remote access systems. Troubleshoot circuits and enable ports, network service providers and diagnosis, troubleshooting and resolving network related issues. Track and record all system outages and troubleshoot incidents

Department of Defense/DFAS
Cleveland, OH    United States

01/2008 - 08/2010
Hours per week: 40
Series: 2210 Pay Plan: Other

IT Specialist (Network GS12 Series 2210) (This is a federal job)

IT Specialist (Network GS12 Series 2210)
Department of Defense/DFAS
IT Specialist (Network GS12/Series 2210)
January 2008 to Present
Specialized experience in the following duties:

1) Manage Cisco switches, routers and other equipment in relation to
converged network designs, implementation and operations. Utilized TFTP
to update Cisco OS, added and configured ports VLAN, enabled
Spanning-Tree, adjusted speed and duplex modes, and troubleshoot
customer network issues.

2) Experience in designing and implementation of Microsoft Server Infrastructure including rack layout, cabling, switch and port configuration, and verifying VLAN connectivity.

Microsoft Server Administration including installing updates, hotfixes, and service packs along with resource availability verification.

Network experience includes configuring, monitoring, and troubleshooting layer 2 device and layer 3 protocols and connectivity including OSPF, BGP, and EIGRP helped resolve outages through DISA to the LEC.

3) Utilized various monitoring tools and COTS software; HPOV,
Cisco-works, HPSIM, E-concord, Net-IQ, Remedy, Secure-CRT,
APC-monitoring, and Windows 2007. Racked/Installed switches and
routers; which connect all infrastructure Ethernet and fiber cables,
Gigbics RPS boxes for upgrades; new security equipment that was needed
to be assist in install of new circuits at the Demarc.

4) Perform infrastructure supports and execution of routine daily
operations on standardized LAN/WAN equipment local, campus and wide area
networks, such as routers, switches, and content delivery devices for
the DFAS Network Services Group. Responsible for coordinating priorities
and projects with the IT Manager Supports and maintains enterprise
hardware and software solutions.

5) Performs pre-defined daily management operations on LAN/WAN equipment
that comprise the integrated Network data network infrastructure, which
include Cisco and Nortel LAN/WAN equipment as a Network Specialist
within the Network Services Group. Provide technical support to other
members of the group support, server deployment. Install server on
network and customer support services including installation,
configuration, troubleshooting, customer assistance, and/or training.

6) Specifically, diagnose and resolve problems in response to customer
reported incidents in Remendy use Acterna 2310 to test circuits
installed OC-3 fiber optic circuits and below extend circuits from
demarc and test with LEC staff throughout the DFAS interactions with
other organizations or private contractors.

7) Perform Network Services by testing, installing, configuring, and
maintaining networks including hardware (servers, hubs, bridges,
switches, and routers) and monitor network through management tools
HP-Open View, Secure-CRT, Cisco-works, E-concord, HP sight Manager, and
NETIQ. Created, removed, and modified user accounts, and reset
passwords in Active Directory.

CSC CORP/EPA Contrator
Washington, D.C.,   United States

03/2007 - 01/2008
Hours per week: 40

Network infrastructure Engineer

Network infrastructure Engineer
CSC CORP/EPA
Network infrastructure Engineer
March 2007 – January 2008
As a Tier l Engineering with the LAN/WAN/MAN team I support the infrastructure, implementation design and planning of EPAs network. Provide technical expertise on topologies and interconnectivity to the various devices LAN/MAN/WAN systems. I solve problems relating to network connectivity and activation of circuits and ports using a DAX and Hekimian for troubleshooting circuits. Configure Cisco layer 2 and 3 switches, building VTPs and VLANS, enabling/disabling ports, upgrading the IOS on Cisco 3750 switches. Installing fiber cables to connect access switches to the distribution switches gateway devices. Respond to all customer requests through tickets received through Remedy tracking system. Configures access lists to control traffic, monitor SNMP alarms. I have a basic understanding of BGP, EGRIP, OSPF, protocols used in LAN and WAN troubleshooting. Deploying network switches, and VoIP systems.
Analyze network workload and monitoring network switch, copper and fiber cable installation for maintenance upgrades as well as expansion or conversions to new systems and . VoIP implementations which include general configuration management, subscriber moves, adds, deletes and changes, to customize phone service. Problem isolation and troubleshooting/resolution to provide support on Avaya Call Manger and Cisco Call Manger phone systems to include programming, end-user support, and troubleshooting. Provides user account support to include setup and configuration of Avaya and Cisco DNS servers used Avaya PBX systems. Configure switch ports in resolving PBX network issues. I also install CPE AVAYA VOIP phones. Conduct surveys to determine equipment and materials requirements for modification or replacement.

Unisys Corp Contrator
Reston, VA    United States

06/2006 - 03/2007
Hours per week: 40

Network Eng Tech ll

Manage and support the LAN/WAN area network by remote access systems. Install patches and enable ports, maintain accurate config records of program corrections and patch levels.
Perform network management functions such as, network monitoring, network performance measurement and reporting Document LAN, WAN and remote access troubleshooting/installation procedures.
Collaborate and work with network service providers in diagnosis, troubleshooting and resolving network related issues. Track and record all system outages and troubleshoot incidents with carriers until resolved. Perform application management activities associated with network management tools. Troubleshooting and escalation for all networks to include Cisco routers, switches, VPNs as well as content delivery networks monitor load balancers in a 24x7x365 enterprise environment. Write and update remedy service center and read designs through Visio. Operate and interpret data analysis tools such as E-health, HP-OpenVeiw, Cisco works, NetBotz Advance veiw, SMARTS, and Netscape APC view.

Dimension Data Inc (United States Courts, Administrative Off
Reston, VA    United States

07/2005 - 09/2006
Hours per week: 40

Network Technician

The Operations Group specializes in troubleshooting and rectifying Wide Area Network (WAN) problems reported by remote Local Area Network (LAN) Administrators or DNAs. Problems are discovered through proactive network operations and management as well as handling gathered information, ticket generation, and resolution of problems. Ensures all WAN equipment is configured correctly by performing system health checks, verifying communication lines, etc. The Operations Group dials into problem equipment or telnets to the network management station for remote troubleshooting and diagnosis.
Maintain and monitor nodes and end nodes using network-monitoring agents such as WhatsUpGold, Cisco Works, HP OpenView and Lotus Notes.
Manage various Cisco routers including 1600, 2500, 3600, 7200 and 7500 series while applying protocols such IP, IPX, PIX FIREWALL & EIGRP. Analyze all network degradation and latency issues using methods such as IP Accounting and Trace Routing and assist senior engineers on various LAN problems, including server access/configuration and DNS resolution. Assign trouble tickets concerning various network issues using the HEAT database ticketing system.
Liaison between Point of Contacts at each Federal Courthouse and Sprints Managed Network Services

Verizon Contrator
Washington, DC    United States

07/2005 - 11/2005
Hours per week: 50

Hub Technician

Administration of local alarms fault management of hardware with acterna test set transmission, Operating, modifying circuit configuration local monitoring of hardware and software for 5ESS Nortel 15000 switches and ATM Transport Circuit Provisioning Lucent GX 550 CBX 500 switches including circuit pack replacement Moves, Adds, and changes related to network activity.
Cross-connects at fiber main distribution frame oc3 oc12 oc48 and oc192 pack replacement of DWDM Fujitsu 7200 7600 and 4500 check cross-connects at DAX panels T-1 T-3 circuits
Monitoring site resident systems for routine troubles, alarms work with groups for trouble reporting and trouble resolution management of on-site spares inventory.

TIMEWARNER Contractor
Reston, VA    United States

03/2005 - 06/2005
Hours per week: 50

Network Analyst

VOIP NOC Center work on customer issues related to configuration on the BTS Switch cross reference to customer information and features in DPOM.
Perform conference calls and bridges with C-LEC duplicating customer issues and troubleshooting.
Perform maintenance on DS-1's and DS-3's Hotcuts, reset trunks and CICS detecting remote loops.
Utilize SIP protocols through Agilent on local and long distance calls.
Open and updating tickets with C-LEC and other vendors, advice local division on customer issues before escalation, reset (MTA) Multi Terminal Access at customer location access different network interface units.

qwest
Arlington,   United States

03/2001 - 10/2003
Salary: 78,000.00  USD Per Year
Hours per week: 40

WAN/Engineer Level III

WAN/Engineer Level III
Utilized Tellabs 5500 and 532L DAC to troubleshoot T-1’s and T-3’s, configured line coding and framing, and checked cross connects.
Utilized Fijitsu to manage optical circuits and FT 2000 to build SONET rings.
Monitored system by using HP OpenView created and maintained maps through NAVISCORE/Cascade view for customer order entry and F&E.
Added switch objects to map through Cascade view set physical and logical parameters and protocols according to COE SPECS
Configured tested and turned up T-1, T-3, OC-3, OC-12 and OC-48 cards on the switch according to COE SPECS built trunks and circuits on network from end to end
Configured ATM switches use OSI model to troubleshoot from end to end Lucent 500, 550 and Frame Relay 9000 & Troubleshoot network
Utilized HP OpenView maps to build L-ports and P-ports on Lucent 500, 550 and 9000 switches for trunks across network point to point set the parameters and protocols on WAN network system

Sprint Contractor
Reston, VA    United States

11/2000 - 03/2001
Hours per week: 40

WAN Tech Teir ll

WAN/Engineer Level II Contractor Provided Tier II
Performed technical assistance on the Sprint backbone network as a central office/switch technician. Utilized Tellabs 5500 and 532L DAC to troubleshoot T-1’s and T-3’s, configured line coding and framing, and checked cross connects. Utilized Fijitsu to manage optical circuits, and FT 2000 to build SONET rings. Technical assistance with Tier I technicians and field technicians by using HP OpenView, NAVISCORE/Cascade view on Lucent 9000, 500 and 550 ATM switches. Configured switch card parameters, L-ports and P-ports, set up framing and line coding. Setup traps for troubleshooting T-1’s and T-3’s and configured for NNI or UNI for trunks and circuits across network

Verizion/Lucent Contrator
Arlington, VA    United States

09/1998 - 11/1999
Hours per week: 50

WAN/Engineer/Data Provisioning Level II

WAN/Engineer/Data Provisioning Testing Maintenance Level II
Configured ATM & Frame Relay switches & built trunks and circuits, T-1, T-3, OC-3, OC-12 and OC -48 configuration cards on the switch according to COE SPECS and LSR, ASR, CSR Sonet Fiber Optic Rings, with Lucent FT 2000. Troubleshoot network from end to end as a NOC Technician. Monitored system using HP OpenView, created and maintained traps through NAVISCORE/Cascade view, added switch objects to the maps and assigned the switch to a subnet by entering switch name to COE Specs. Configured ATM & Frame Relay switches & built trunks and circuits, T-1, T-3, OC-3, OC-12 and OC-48 configuration cards on the switch according to COE SPECS and Sonet Fiber Optic Rings, with Lucent FT 2000, Troubleshoot Network from end to end Titian DAX 5500

Primus Telecom Corp Contractor
Washington, DC    United States

04/1998 - 09/1998
Hours per week: 40

WAN/Voice Switch Technician Contractor

WAN/Voice Switch Technician Contractor
As a Central Office/Switch Technician, I monitored operations of switch equipment. Maintain digital Siemens DCO switch, trouble shoot network with other LEC’s/IXC’s and CPE vendors. Installed, tested, and activated new circuits according to LSR, ASR, CSR, tested T-1, T-3 with Tellabs DAC-532. Wired equipment in CO and hardwired cross connect used wire wrap gun and tagged circuits. Utilized Tellabs DAC-532, T-Bird test equipment and added/deleted and modified trunk groups in DCO switch. Hard wire cross connect, used T-Bird Test equipment and wire wrapping.

Sprint PCS Contractor
Hanover, MD    United States

10/1997 - 04/1998
Hours per week: 40

Telecom WAN Tech l

Telecom WAN Tech I
Responsible for the provisioning and maintenance of Central Office including, but not limited to subscriber loop carrier systems, DSL, POTS, digital and optical muxes.
Installs, performs routine maintenance, analyzes defects, tests, adjusts, repairs and maintains complex equipment such as switching systems, circuit equipment, network terminal equipment, and data/digital equipment by using electrical and or electronic measuring devices.
Updates work and maintenance logs through Remedy database.
Plans jobs and determines materials and resources needed to complete tasks. Reviews and interprets work orders, wiring lists, wiring diagrams, and equipment drawings and follows standard practices in the performance of job duties.
Runs diagnostic test programs, analyzes defects and/or tests various types of telephone switching equipment, DMS 100, Lucent 5E uses various types of testing devices, e.g. volt-ohm meters, Fiber analyzer, digital communications, data analyzers T- bird , Wide Area Network (WAN) Administrators. Exercises independent judgment in resolving the wide variety of problems that are encountered in managing the network. Coordinates installation, maintenance, troubleshooting, and fine-tuning of the LAN switches hardware, software, telecommunications, wireless and wired networking components. network modifications and enhancements; ensures confidentiality, integrity, and availability of systems and data accessible on the LAN and review.

Windstar Corp Contractor
McLean, VA    United States

06/1997 - 10/1997
Hours per week: 40

Telecomunication Tech

Telecommunication Tech
assisting in Local Area Network (LAN) and Wide Area Network (WAN) troubleshooting reviewing hardware needs for ip backbone and coordinate hardware installation, coordinating communication with vendors software installation, testing and debugging; circuits issues monitoring of switching systems performance and installing, supporting and maintaining network hardware remote access to devices.

MCI Contractor
Reston, VA    United States

06/1996 - 06/1997
Hours per week: 40

Telecom Tech

Telecom Tech
Protocol Knowledge in Frame Relay & IP Physical Layer circuit testing
(56K, T1, Fractional T-1 & DS3)
Knowledge of DDS testing, Channelized, Fractional, and T-1 circuits, associated
Network configurations & topologies. Associated Hardware experience.
Windows based computer proficient.
Receive, analyze, monitor & resolve network problems in a

Lightcom Int Telecom Company
Washington, DC    United States

01/1992 - 06/1996
Hours per week: 50

Telecom Tech

Telecom Tech
Network management tools to perform daily monitoring and control of network managed elements in accordance with update and close required trouble tickets perform testing on network managed elements. Interaction is required with the LAN/WAN technicians, LEC, venders and customers test Demark and CPE equipment

MSI Contractor
Baltimore, MD    United States

01/1991 - 01/1992
Hours per week: 40

Telecom Tech

Telecom Tech
Troubleshooting, and provisioning of Frame Relay, ATM, IP, Ntwk Based circuits T-1, T-3. Interact with external customers/organizations to facilitate order process flow. Provide helpdesk support on time/tables, expedites, change alerts, and hotcuts. Provide reports and stats on order progress.

Dan Hickman (*)

DOD

Network Eng

240-593-0443

John Percy (*)

CSC/EPA

VOIP/Network ENG

301-908-5645

Larry Farrior (*)

USDA

Network Support Section Head

202-690-3254

Charles walker (*)

USDA

IT Spec Support Team Lead

202-720-0311